Seven-year parts commitment. Open STL files for chassis components. Ambassador-network refurb. Repair tiers documented.
7-year service commitment on electronics + honest wear-item disclosure with explicit cycles. Ambassador-first service model. Sensor recalibration + bearing service handled separately from structural electronics parts.
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| Category | Coverage | Timeline |
|---|---|---|
| **Structural electronics** (PCB, MCU, BME688, BMP390, AS3935 Pro, Si4707 Pro, VEML6075 Pro, LTR-390 Pro, LoRa SX1262, status LED, button, USB-C, antenna, ESD protection) | Replacement or refurb available | 7 years from first-ship date |
| **Firmware updates** | OTA updates + security patches | 7 years |
| **Repairability support** | STL files + schematics + Ambassador send-back | Lifetime as long as company exists |
| **Aluminum mast + tipping-bucket body + electronics enclosure** (cream-painted + cream-anodized) | Replacement available; ASTM G155 1000h cert assures color stability | 7 years |
| **Tipping-bucket 5-yr recalibration** | Ambassador depot 100mL water cal + reseal | $25 service + shipping |
| **Tipping-bucket 7-yr full replacement** | Full bucket assembly | $89 service + shipping OR DIY $35 + 30 min |
| **Anemometer 3-yr bearing service (Pro)** | Clean + regrease via Ambassador depot | $25 service + shipping |
| **Anemometer 5-yr bearing replacement (Pro)** | Full bearing replacement | $49 service + bearing kit OR DIY $35 + 25 min |
| **LiFePO4 buffer cell 7-yr replacement** | User-DIY socketed cell holder | $15 (Std 1×) / $25 (Pro 2×) + 5 min DIY |
| **UV-transparent dome 10-yr replacement (Pro)** | User-DIY | $5 + 10 min DIY |
| **Solar panel (Pro) — 10-yr UV-degradation cycle** | Replacement available; 10-yr expected service | $49 + 15 min DIY |
| **Ambassador service** | $25 service + parts + shipping (waived in-warranty) | Ongoing |
| **Community repair** | wanderverse.com/repair local-tech finder | Community-led, ongoing |
| **End-of-life recycling** | $15 trade-in credit toward successor unit | Ongoing |
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Triage by WanderRain Support (Ambassador-staffed):
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1. Year 4.5: app prompts user — schedule send-back recalibration service window (next 6 months acceptable) 2. User submits service ticket 3. Ambassador ships prepaid label 4. Unit arrives at Ambassador depot 5. Ambassador uses precision 100mL water dispenser fixture → bucket count → reed-switch trigger verification + reseal 6. Ambassador QA + ships to user 7. Cost: $25 service + shipping; total turnaround ~5 days
Founding Member benefit: pre-paid 5-yr tipping-bucket recalibration included.
1. Year 3.0: app prompts user 2. User submits service ticket 3. Ambassador ships prepaid label 4. Unit arrives at Ambassador depot 5. Ambassador opens cup-shaft housing (per video guide), cleans + regreases stainless ball bearing with LiFePO4-cold-temp grease, reseals 6. Ambassador rotational-table cal verification (anemometer pulse-rate ±2 mph at 30 mph reference) 7. Ships to user 8. Cost: $25 service + shipping; turnaround ~5 days
Founding Member benefit: pre-paid 5-yr anemometer bearing service included.
1. Year 5.0: app prompts user 2. User options:
3. Same flow as 3-yr service if send-back
1. Year 7.0: app prompts user (cell capacity drops to ~80%) 2. User options:
1. Year 10.0: app prompts user (PMMA may yellow over time) 2. DIY: order replacement dome ($5); 10-min DIY open + replace
1. Year 7.0: app prompts user (pivot bearing wear may exceed recalibration capability) 2. Options:
1. Year 10.0: app may prompt user if charge-curve degrades 2. DIY: order replacement panel ($49); 15-min DIY mount + connect
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Per DECISIONS.md D-07: anemometer + tipping-bucket are honest wear items with explicit cycles + Ambassador-or-DIY service paths.
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| Metric | Target |
|---|---|
| Support ticket first response | < 4 hours business / < 12 hours weekend |
| In-warranty diagnosis decision | < 24 hours |
| Send-back turnaround (Ambassador) | < 5 business days |
| Recalibration turnaround (tipping-bucket) | ~5 business days |
| Recalibration turnaround (anemometer bearing service) | ~5 business days |
| Anemometer bearing replacement (5-yr) | ~7 business days |
| Send-back turnaround (factory-escalated) | < 15 business days |
| On-site HAVEN service (within service radius) | < 48 hours |
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| Part | Standard | Pro | Retail price |
|---|---|---|---|
| Main PCB | yes | yes | $45-85 |
| ESP32-S3 module | yes | yes | $15 |
| TI TPS65086100 PMIC | yes | yes | $8 |
| TI BQ25798 MPPT (Pro) | — | yes | $14 |
| Bosch BME688 | yes | yes | $14 |
| Bosch BMP390 | yes | yes | $8 |
| Semtech SX1262 LoRa | yes | yes | $12 |
| Vishay VEML6075 (Pro) | — | yes | $4 |
| Liteon LTR-390 (Pro) | — | yes | $5 |
| Franklin AS3935 lightning (Pro) | — | yes | $9 |
| SiLabs Si4707 FEMA-IPAWS (Pro) | — | yes | $11 |
| Cree saffron LED ring | yes | yes | $3 |
| Tactile button + recessed cover | yes | yes | $3 |
| LoRa antenna whip + PETG cap | yes | yes | $6 |
| WiFi/BLE PCB antenna (in-PCB; replaced via PCB swap) | yes | yes | included |
| Aluminum mast Std (cream-painted) | yes | — | $39 |
| Aluminum mast Pro (cream-painted) | — | yes | $59 |
| Aluminum tipping-bucket gauge body | yes | yes | $29 |
| Aluminum electronics enclosure + saffron pinstripe | yes | yes | $29 |
| Mounting flange + 4× M6 stainless | yes | yes | $14 |
| Mast top cap PETG | yes | yes | $5 (or DIY-print STL free) |
| Anemometer cup-shaft housing PETG (Pro) | — | yes | $14 |
| Wind vane housing PETG (Pro) | — | yes | $9 |
| IP65 O-ring kit | yes | yes | $5 |
| Gore-Tex pressure-equalization vent | yes | yes | $4 |
| Cable glands (M16/M12) | yes | yes | $4 |
| T10 Torx M3x12 stainless screw set | yes | yes | $6 |
| 12V/1A wall PSU | yes | yes | $9 |
| Ambassador signature card | yes | yes | $1 |
| Lux glyph etched aluminum (Pro) | — | yes | $49 |
| Lux Artisan brass (Pro) | — | yes | $129 |
| Service | Standard | Pro | Cost |
|---|---|---|---|
| Tipping-bucket 5-yr recalibration | yes | yes | $25 service + shipping |
| Tipping-bucket 7-yr full replacement | yes | yes | $89 service OR DIY $35 + bucket kit |
| Anemometer 3-yr bearing service (clean+regrease) | — | yes | $25 service + shipping |
| Anemometer 5-yr bearing replacement | — | yes | $49 service OR DIY $35 + bearing kit |
| LiFePO4 buffer cell 7-yr replacement | yes | yes | $15 (Std 1×) / $25 (Pro 2×) + 5 min DIY |
| UV dome 10-yr replacement (Pro) | — | yes | $5 + 10 min DIY |
| Solar panel 10-yr replacement (Pro) | — | yes | $49 + 15 min DIY |
| Anemometer brass-rose-gold cup replacement (Pro) | — | yes | $25 + 15 min DIY |
| Wind vane fin replacement (Pro) | — | yes | $14 + 10 min DIY |
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| Axis | Status |
|---|---|
| Service routing decision tree | Pass |
| Recalibration cadence (tipping-bucket 5-yr + anemometer 3-yr/5-yr Pro) | Pass — service-flow integrated |
| LiFePO4 7-yr cell replacement DIY | Pass |
| UV dome 10-yr replacement DIY (Pro) | Pass |
| Honest wear-item disclosure | Pass — explicitly documented at purchase + on app |
| Sensor vendor independence | Pass — anemometer + tipping-bucket are mechanical (Davis-compatible alternates exist); BME688 + BMP390 + AS3935 + Si4707 + VEML6075 + LTR-390 are commodity sensors |
| Ambassador refurb program | Pass |
| Extended warranty structure (electronics only — wear items NOT covered) | Pass |
| Spare parts catalog | Pass |
| Community repair network | Yellow (launch 2027-Q4+) |
| Open STL + schematic publish | Pass |
| End-of-life recycling | Pass |
| HAVEN bulk deployment | Pass |
| Severe-weather-prone + coastal region service | Pass |
Ready to proceed to GATE review + first customer ship.
CC-BY-SA 4.0 licensed 3D-printable replacement parts for both WanderRain tiers. Part of the WanderVerse 7-year parts commitment + repair-culture ethos.
License: Creative Commons Attribution-ShareAlike 4.0 International (CC-BY-SA 4.0)
You are free to: print, modify, share, commercialize. You must: attribute WanderVerse / WWP + share derivatives under the same license.
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wanderrain_std_mast_top_cap.stl — non-conductive PETG mast top cap with LoRa antenna housing (5/8 wave whip antenna mount)wanderrain_std_mast_top_cap_alt_finish.stl — alternate finish for community-printed pinstripe variantswanderrain_std_cable_gland_strain_relief.stl — strain-relief cuff for mast-cable + sensor-cable entrieswanderrain_std_tipping_bucket_funnel_top.stl — replacement funnel top for tipping-bucket gauge (debris guard option)wanderrain_std_electronics_enclosure_bezel.stl — saffron pinstripe band PETG insert (RF-transparent at 2.4 GHz for WiFi/BLE PCB antenna)wanderrain_std_electronics_enclosure_bezel_community_pinstripe.stl — community-printed pinstripe ring variants (rainbow flag, trans flag, ace flag, asexual flag, custom community flags)wanderrain_std_jbolt_fence_post_mount.stl — J-bolt fence-post mounting bracketwanderrain_std_wall_mount_bracket.stl — wall-mount bracket (M6×30 stainless anchor compatible)wanderrain_std_chimney_strap_mount.stl — chimney-strap mounting kitwanderrain_std_rooftop_tripod_base.stl — non-penetrating rooftop tripod base (concrete-block ballast pockets)wanderrain_std_mast_extension_120mm.stl — mast extension +120mmwanderrain_std_ambassador_plate_frame.stl — internal frame holding Ambassador signature cardwanderrain_std_repair_tool_t10_holder.stl — printable T10 Torx bit holder (ships as accessory)wanderrain_std_lifepo4_cell_holder.stl — internal LiFePO4 buffer cell holder (1× cell)wanderrain_pro_mast_top_cap_solar_mount.stl — non-conductive PETG mast top cap with LoRa antenna housing + Maxeon C60 6W solar panel mounting flange (30° south-facing tilt default)wanderrain_pro_mast_top_cap_alt_solar_orientation.stl — alternate solar-mount orientations (15°, 45°, custom-angle for high-latitude users)wanderrain_pro_anemometer_cup_shaft_housing.stl — glass-fiber-loaded PETG cup-shaft housing with brass-rose-gold electroplate end-cap mounts (NOTE: brass-rose-gold electroplate is factory-applied; print bare PETG and ship to Ambassador for plating retrofit)wanderrain_pro_anemometer_cup_3x_brass_rose_gold_template.stl — 3-cup template for brass-rose-gold electroplate retrofit (advanced DIY only)wanderrain_pro_wind_vane_housing.stl — glass-fiber-loaded PETG wind vane housing with brass-rose-gold electroplate end-cap mountswanderrain_pro_wind_vane_fin_template.stl — wind vane fin template (advanced DIY; brass-rose-gold electroplate retrofit)wanderrain_pro_uv_dome_replacement.stl — PMMA UV-transparent dome 30mm (advanced DIY only — PMMA must be UV-transparent grade ≥85%; standard 3D-print PETG is NOT UV-transparent)wanderrain_pro_as3935_lightning_antenna_mount.stl — internal PCB-mount frame for AS3935 magnetic-loop antennawanderrain_pro_si4707_fema_ipaws_antenna_mount.stl — internal PCB-mount frame for Si4707 FM whip antenna (or shared LoRa via diplexer)wanderrain_pro_solar_panel_strain_relief.stl — strain-relief cuff for solar panel cable entrywanderrain_pro_lifepo4_cell_holder_2x.stl — internal LiFePO4 buffer cell holder (2× cells parallel)wanderrain_pro_lux_glyph_mount.stl — internal mount frame for Lux glyph etched aluminum or Artisan brasswanderrain_pro_engraving_template.stl — base ring engraving template (community CC-BY-SA designs)wanderrain_pro_repair_tool_t10_holder.stl — printable T10 Torx bit holderwanderrain_shared_internal_pcb_bracket.stl — internal PCB mounting bracket (mainboard stand-off frame)wanderrain_shared_chassis_ground_clip.stl — aluminum-cylinder chassis-ground spring clipwanderrain_shared_packaging_insert_template.stl — pulp-packaging-compatible cushion insert template (mast assembly protection)wanderrain_shared_mounting_flange_4xM6_template.stl — base mounting flange template (4× M6 stainless)wanderrain_shared_drip_loop_template.stl — drip-loop guide for cable management at electronics enclosure entry---
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Factory units ship with a saffron pinstripe band that is anodized into the aluminum mast (Std subtle, Pro deep). For DIY / community customizations:
wanderverse.com/repair/wanderrain (rainbow flag, trans flag, ace flag, asexual flag, custom community flags)---
WanderRain mast tube is 25.4mm OD (industry-standard Davis-compatible). Users with existing Davis Instruments mast hardware can drop-in install WanderRain on existing Davis mounting kits:
WanderRain ships its own J-bolt + wall-mount + chimney-strap + rooftop-tripod open-STL alternates; users free to choose Davis hardware OR WanderRain open-STL.
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For advanced DIY:
WANDERRAIN-SCHEMATIC-v1.0.pdf (will ship with engineering output)wanderrain_pcb_v1.0/ (will ship)wanderrain_pcb_v1.0_gerbers.zip (for advanced users to fab their own PCB)License: CC-BY-SA 4.0 for documentation; OSHW-style for hardware design files.
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Ambassador-trained local repair shops in 12 U.S. metros (2027-Q4 launch):
Find your local tech: wanderverse.com/repair/wanderrain
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Per SERVICE-FLOW.md, WanderRain has explicit wear-item cycles. DIY-replaceable parts available from WanderStore at vendor pass-through cost:
| Wear item | Cycle | DIY cost | DIY time |
|---|---|---|---|
| LiFePO4 buffer cell (Std 1×) | 7 yr | $15 | 5 min |
| LiFePO4 buffer cells (Pro 2×) | 7 yr | $25 | 5 min |
| Tipping-bucket assembly | 7 yr | $35 | 30 min |
| Anemometer bearing kit (Pro) | 5 yr | $35 | 25 min |
| Anemometer brass-rose-gold cup replacement (Pro, 3-pack) | as needed | $25 | 15 min |
| Wind vane fin replacement (Pro) | as needed | $14 | 10 min |
| UV dome PMMA (Pro) | 10 yr | $5 | 10 min |
| Solar panel Maxeon C60 6W (Pro) | 10 yr | $49 | 15 min |
| IP65 O-ring kit | as needed | $5 | 15 min |
| Gore-Tex pressure-equalization vent | as needed | $4 | 5 min |
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Standard 4 — Repair Culture. WanderVerse hardware should outlive the company if needed.
If you can print a replacement mast top cap + buy a spare LiFePO4 cell + follow the schematic, your WanderRain continues to work in 2040 even if WanderVerse no longer exists.
Davis-compatible 25.4mm OD mast ensures WanderRain can attach to existing Davis Instruments mounting hardware (a 30+ year ecosystem) — a deliberate design choice to maximize repairability + reduce vendor lock-in.
That is the commitment.
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STL files are placeholders until industrial-design team output (target: 2027-Q1). Source files version-controlled in ~/Projects/wanderverse-design-stl/wanderrain/ (private until 2027-Q1).