Seven-year parts commitment. Open STL files for chassis components. Ambassador-network refurb. Repair tiers documented.
Complete service model: 2-year full warranty, 7-year spare parts + firmware commitment, Ambassador-first repair, user-DIY enabled, Ambassador refurbishment pipeline.
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| Category | Cost | Handled by | Turnaround |
|---|---|---|---|
| **In-warranty repair** | $0 + shipping covered | Ambassador depot | 5-7 days |
| **Out-of-warranty repair** | repair cost + $25 service + shipping | Ambassador | 5-7 days |
| **Driver replacement (user-DIY)** | driver cost + shipping | User | 10 min |
| **Driver replacement (send-back)** | driver cost + $15 service + shipping | Ambassador | 5 days |
| **Class-D amp replacement (user-DIY socketed)** | amp module cost + shipping | User | 15 min |
| **Amp module (send-back)** | module cost + $20 service + shipping | Ambassador | 5 days |
| **Battery replacement (user-DIY)** — Portable | $25 + shipping | User | 30 min |
| **Battery replacement (user-DIY)** — Outdoor | $75 + shipping; **IP67 warranty caveat** | User | 30 min |
| **Battery replacement (send-back)** — Outdoor | $75 + $25 service + shipping | Ambassador | 5 days |
| **Grille color swap** | grille cost + shipping | User | 30 sec |
| **Cover / finish refresh** | finish cost + $25 service + shipping | Ambassador | 5-7 days |
| **Lux Artisan re-finish** | $150-500 Artisan labor + materials | Ambassador Artisan | 2-4 weeks |
| **Firmware reflash** | free | User via app | same-day |
| **Full factory reset / recovery** | $0 | User | 30 min |
| **Physical damage (user fault)** | repair cost + $40 service | Ambassador | 5-10 days |
| **Total loss (unrepairable)** | 45% of original purchase price as credit toward replacement | — | — |
| **End-of-life recycling** | $0 | WanderVerse | — |
| **Room correction calibration v1.1 (Reference)** | $0 OTA firmware; $40 in-person Ambassador cal | User or Ambassador | same-day or 10 days |
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Returns / trade-ins / warranty-refund / out-of-warranty devices flow into Ambassador refurb pipeline:
| Original | Class A refurb | Class B refurb | Class C refurb |
|---|---|---|---|
| Room $179 std | $149 | $129 | $99 |
| Portable $299 std | $249 | $225 | $199 |
| Outdoor $399 std | $329 | $299 | $269 |
| Reference $799 pair std | $659 pair | $599 pair | $529 pair |
Refurb sales feed 60/30/10 split same as new: 60% to Ambassador rebuilder, 10% PrideFund, 30% Community Pool.
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For 7 years after the last unit of a given SKU ships, WanderVerse commits to:
After 7-year window: community-published STLs for all enclosures + port tubes + grille; parts catalog persists where we still stock them; community contributions accepted.
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| Service type | Room | Portable | Outdoor | Reference |
|---|---|---|---|---|
| Driver DIY | $15-30 | $25 | $35-40 | $85-120 |
| Driver send-back | $15-30 + $15 | $25 + $15 | $35 + $15 | $85-120 + $25 |
| Amp DIY (Ref socketed) | — | — | — | $120 + $0 |
| Amp send-back | $40 + $20 | $50 + $20 | $95 + $25 | $120 + $25 |
| Battery replace | — | $25 (DIY) / $25+$15 SB | $75 (DIY warranty-caveat) / $75+$25 SB | — |
| Grille color | $10 | $10 | $15 | $20 pair |
| Cover swap | DIY $0 | DIY $0 | DIY $0 | at-order only |
| Lux finish refresh | +$60 + $40 svc | +$50 + $40 | +$40 + $40 | +$150 + $40 pair |
| Pair-sync cable | — | — | — | $15 |
| Factory reset | $0 | $0 | $0 | $0 |
| Firmware reflash | $0 | $0 | $0 | $0 |
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User ---requests service---> WanderOS companion app
"Battery replacement, Portable"
App ---routes to---> Ambassador depot system
service ticket created; user ships device or pickup window scheduled
Device arrives at Ambassador depot
Ambassador intake; serial + history pulled
Ambassador performs service
documented in WanderOS service log
Device tested + pass EOL tests
updated Klippel measurements (if drivers replaced) recorded
New Ambassador signature added (if rebuilt)
Device ships back to user
user receives + completion notification
Service history retained on device serial number
viewable in companion app
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Published under Creative Commons BY-SA 4.0 for grilles + mounts + port tubes + acoustic accessories (fully open — remix, redistribute, share-alike). Custom internal baffles + CNC-baffle reference designs published under CC BY-NC 4.0 (personal print OK; no commercial reproduction). Lux Ambassador-commissioned custom work is NOT published — those are Ambassador-made per-order.
OpenSCAD parametric source files included for users to customize (port length, baffle thickness, grille perforation pattern, etc.).
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grille-room-rect-200x140.stl — Room standard rectangular grille. CC BY-SA 4.0.grille-room-variant-geometric.stl — Geometric pattern alternate. CC BY-SA 4.0.grille-room-variant-fluid.stl — Organic flow pattern. CC BY-SA 4.0.grille-portable-cyl-240x105.stl — Portable cylindrical grille (top half). CC BY-SA 4.0.grille-outdoor-rect-280x140.stl — Outdoor rectangular grille with integrated vent channels. CC BY-SA 4.0.grille-outdoor-orange.stl — Safety Orange color variant. CC BY-SA 4.0.grille-reference-rect-200x300.stl — Reference tall rectangular grille. CC BY-SA 4.0.grille-reference-variant-dome.stl — Dome-cap tweeter focus variant. CC BY-SA 4.0.grille-parametric.scad — OpenSCAD source: all grille dimensions parameterized. CC BY-SA 4.0.port-tube-reference-80mm.stl — Reference 80mm port. CC BY-SA 4.0.port-tube-reference-90mm.stl — 90mm variant. CC BY-SA 4.0.port-tube-reference-100mm.stl — 100mm standard (ships with unit). CC BY-SA 4.0.port-tube-reference-110mm.stl — 110mm variant. CC BY-SA 4.0.port-tube-reference-120mm.stl — 120mm variant (slightly lower F3). CC BY-SA 4.0.port-tube-reference-140mm.stl — 140mm variant (bass-extended, lower SPL before chuff). CC BY-SA 4.0.port-tube-room-60mm.stl — Room 60mm alternate tube. CC BY-SA 4.0.port-tube-parametric.scad — OpenSCAD: port length + diameter + flare profile parameterized. CC BY-SA 4.0.baffle-reference-driver-alt-layout.stl — Alternate driver layout for experimenting with MTM vs TMM. CC BY-NC 4.0 (personal print; no commercial reproduction).baffle-outdoor-optional-sub-mount.stl — Optional internal sub-driver mount. CC BY-NC 4.0.bracing-room-internal.stl — Optional internal bracing to reduce cabinet resonance. CC BY-SA 4.0.bracing-reference-x-brace.stl — Reference X-bracing for high-power durability. CC BY-SA 4.0.mount-bike-adapter-22mm.stl — 22mm QR to Quad-lock bike mount. CC BY-SA 4.0.mount-tripod-adapter-22mm.stl — 22mm QR to 1/4-20 tripod stud. CC BY-SA 4.0.mount-carabiner-heavy.stl — Heavy-duty carabiner (stainless-steel). CC BY-SA 4.0 (parametric).mount-kayak-clamp.stl — Kayak/canoe clamp 22mm QR. CC BY-SA 4.0.mount-climbing-chalk-bag.stl — Climbing chalk-bag grip. CC BY-SA 4.0.mount-yoga-soft.stl — Soft polymer yoga mount. CC BY-SA 4.0.mount-wall-room.stl — Room wall-mount bracket. CC BY-SA 4.0.mount-ceiling-room.stl — Room ceiling-mount bracket. CC BY-SA 4.0.mount-floor-stand-reference.stl — Reference floor-stand reference (metal fabrication STL for adapter only; actual stand is steel). CC BY-SA 4.0.mount-wall-reference.stl — Reference wall-mount bracket reference. CC BY-NC 4.0 (reference for metal fabrication).enclosure-room-alt-color.stl — Custom color Room enclosure (3D-print yourself — ABS or PETG). CC BY-SA 4.0.enclosure-portable-replacement-ring.stl — Replacement top/bottom ring for Portable (color change). CC BY-SA 4.0.enclosure-outdoor-replacement-bumper.stl — Replacement TPU bumper. CC BY-SA 4.0.desktop-stand-room-foot.stl — Tilted desktop stand for Room. CC BY-SA 4.0.desktop-stand-portable-angle.stl — Angled desk stand for Portable. CC BY-SA 4.0.travel-case-portable.stl — Single-unit Portable travel case. CC BY-SA 4.0.travel-case-pair-reference.stl — Pair travel case for Reference. CC BY-SA 4.0.repair-tool-caddy.stl — Organizer for tool pouch. CC BY-SA 4.0.service-panel-alignment-template.stl — 3D-print template to practice T10 Torx alignment. CC BY-SA 4.0.klippel-measurement-fixture-room.stl — Speaker-mount fixture for Klippel measurement (Room). CC BY-NC 4.0 (personal print for Ambassadors).klippel-measurement-fixture-portable.stl — Portable. CC BY-NC 4.0.klippel-measurement-fixture-outdoor.stl — Outdoor. CC BY-NC 4.0.klippel-measurement-fixture-reference.stl — Reference. CC BY-NC 4.0.---
Parameters:
outer_diameter — grille outer dimensionouter_length — (rectangular only)perforation_pattern — "round_grid" / "hex" / "fluid_organic" / "geometric"perforation_density — % open area (target: 40-60%)perforation_size — diameter of openings (target: 3-8mm)thickness — grille thickness (target: 1.8-3mm)magnet_pocket_depth — for magnetic attachment (target: 3mm)magnet_pocket_diameter — for N42 10x3mm magnetsExample use:
use <grille-parametric.scad> grille( outer_diameter=200, outer_length=140, perforation_pattern="hex", perforation_density=50, perforation_size=4, thickness=2.5 );
Parameters:
length — tube length (target: 80-140mm for Reference; 40-80mm for Room)inner_diameter — target 35mm for Reference; 25mm for Roomflare_profile — "straight" / "hyperbolic" / "cone"flare_length — flare zone at tube mouthwall_thickness — target 3mmParameters:
mount_type — "bike" / "tripod" / "carabiner" / "kayak" / etc.body_material — "abs" / "petg" / "tpu"clamp_size — for clamp variants (22, 25, 31.8mm)Room enclosure with full parametrics:
width_mm, height_mm, depth_mmwoofer_mount_hole_radiustweeter_mount_hole_radiusport_hole_radius (for passive radiator mount)magnetic_grille_positionsacoustic_damping_foam_location_marksmainboard_mount_hole_positionsip_gasket_groove_depth (ignored for Room; set non-zero for Portable variant)---
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| License | Files | Permissions |
|---|---|---|
| **CC BY-SA 4.0** | grilles, port tubes, common mounts, enclosure replacement parts, accessories | commercial ✅ / remix ✅ / share-alike required |
| **CC BY-NC 4.0** | alternate driver baffles, reference wall-mounts, klippel fixtures | personal ✅ / no commercial / no share-alike |
| **Not published** | Lux Artisan work | — |
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Community contributions welcome. Submit:
Pull-request via GitHub: [wanderverse/speakers-stl](github.com/wanderverse/speakers-stl) (to be created) Email: [email protected]
WanderVerse reviews community contributions + featured ones (grilles by trans artists, accessible-for-mobility-aid users, cultural-craft remixes) are highlighted on product pages + Ambassador gallery.